Effective Date: July 23, 2026  Last Updated: July 23, 2026

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A BINDING ARBITRATION AGREEMENT AND A CLASS-ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. SUBSCRIPTIONS AUTOMATICALLY RENEW UNTIL CANCELED.

These Terms of Use ("Terms") are the agreement between you and Vea Health, Inc. ("Vea," "we," "us," or "our") for the Vea mobile app and its related features (the "App"). By creating an account, subscribing, or using the App, you agree to these Terms. If you do not agree, do not use the App. These Terms cover the App only; if you separately pursue prescription care, that care is governed by our Telehealth Consent and Terms & Conditions, not by these Terms.

1. Who can use Vea

You must be at least 16 years old to use the App and able to form a binding contract. You are responsible for your account, for keeping your credentials secure, for the accuracy of the information you provide, and for everything that happens under your account.

2. What the App is, and what it is not

The App is software. It helps you log meals, workouts, sleep, and weight, view trends, and talk to an AI coach about training and nutrition. It is a wellness and educational tool. The App is not a medical provider, is not a substitute for professional medical care, and does not practice medicine. Using the App does not create a doctor-patient relationship. Nothing in the App, including the AI coach, meal analysis, insights, and recommendations, is medical advice, diagnosis, or treatment. It is general information and estimates only.

3. Health and safety

Always talk to a qualified healthcare professional before starting, changing, or stopping any diet, exercise program, supplement, medication, or health regimen, and before acting on anything you see in the App. Physical activity and dietary change carry inherent risks, including injury; you take part voluntarily and at your own risk. Stop and seek care if you feel unwell. The App is not for emergencies. If you think you are having an emergency, call 911 or your local emergency number immediately. The App does not monitor your health in real time and will not detect or alert you to a medical emergency. Calorie, macro, and pace estimates are approximations and may be inaccurate for you.

4. AI features

Some features use artificial intelligence, including the Vea coach and photo-based meal analysis. AI output is generated automatically, can be incomplete or inaccurate, and should be treated as an estimate you review, not a fact you rely on. Do not rely on AI output for medical or other important decisions. You are responsible for reviewing and, where needed, correcting AI-generated numbers before acting on them; the App gives you controls to edit or turn AI features off. Content you send to an AI feature is processed by our third-party AI provider as described in the Privacy Policy.

5. Prescription care is separate

The App is a wellness product and does not involve prescription care. If you choose to pursue a prescription protocol, that care is delivered by licensed clinicians through an independent professional medical corporation, not by Vea, and is governed by a separate telehealth consent and the medical group's own terms and privacy practices, which you review and agree to before any clinical care begins. Vea does not prescribe, dispense, or provide medical treatment through the App.

6. Subscriptions, billing, and cancellation

The App offers auto-renewable subscriptions purchased through your Apple App Store account. The exact title, length, and price, including the price per period, are shown on the purchase screen before you buy and may vary by region. Payment is charged to your Apple Account at confirmation of purchase. Your subscription renews automatically for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period; your Apple Account is charged for renewal within 24 hours before the period ends.

• Manage or cancel anytime in the App Store: open Settings, tap your name, tap Subscriptions, then Vea. Cancelling stops future renewals; you keep access through the end of the paid period.
• Refunds for App subscriptions are handled by Apple under the App Store's terms. Except where the law requires otherwise, payments are non-refundable and partial periods are not refunded.
• If we change subscription pricing, we will tell you in advance and, where the law requires, obtain your consent before the new price applies. If you do not agree, you can cancel.
• A free trial or promotional offer, if any, converts to a paid subscription at the standard price when the trial ends unless you cancel first.

These App subscriptions are separate from any subscription for prescription products, which is governed by the Terms & Conditions.

7. Your license to use the App

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the App on Apple devices you own or control, for your own non-commercial use, subject to these Terms and the App Store Terms of Service. You may not, and may not let anyone else: copy, modify, or create derivative works of the App; reverse engineer, decompile, or attempt to extract source code except where the law permits; rent, lease, lend, sell, sublicense, or distribute the App; remove or alter proprietary notices; use the App to build a competing product; use the App or its outputs to train machine-learning models without our written permission; or use automated means to access or scrape the App.

8. Your content and data

You keep ownership of the content you put into the App, including your logs, photos, and messages. You grant us a worldwide, royalty-free license to host, process, and use that content only as needed to operate the App and provide the features you use, as described in the Privacy Policy. We do not sell your data and do not use it for advertising. You are responsible for your content and confirm you have the right to submit it.

9. Acceptable use

Use the App lawfully and as intended. Do not break the law or these Terms, interfere with or disrupt the App or its security, access accounts or data that are not yours, misrepresent who you are, or use the App in a way that could harm you or others. We may suspend or end access that violates these Terms or that we reasonably believe creates risk.

10. Intellectual property

The App, including its software, design, text, graphics, and the Vea name and marks, is owned by Vea Health, Inc. or its licensors and is protected by intellectual property laws. Except for the license above, we grant you no rights in it.

11. Third-party services

The App works with third parties, including Apple for distribution and payments and our AI provider for coach and photo features. Their services are governed by their own terms and privacy practices. We are not responsible for third-party services we do not control.

12. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, error-free, or secure, that any content or estimate is accurate or complete, or that the App will produce any particular health or fitness result. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VEA HEALTH, INC. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR FOR PERSONAL INJURY OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE APP WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID VEA IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100). These limits apply to all theories of liability and are a fundamental basis of our agreement. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you, and nothing here limits liability that cannot be limited by law.

14. Indemnification

You agree to indemnify and hold harmless Vea Health, Inc. and its affiliates, officers, employees, and agents from any claims, damages, losses, and reasonable legal fees arising out of your misuse of the App, your violation of these Terms or the law, or your content, to the extent permitted by law.

15. Dispute resolution and binding arbitration

THIS SECTION REQUIRES YOU AND VEA TO RESOLVE MOST DISPUTES BY BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE READ IT CAREFULLY. It is governed by the Federal Arbitration Act.

Informal resolution first. Before starting arbitration, email legal@veahealth.co with a description of the dispute and the relief you want. You and Vea will negotiate in good faith for at least 60 days.

Binding arbitration. If we cannot resolve it, any dispute relating to these Terms or the App will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, or by JAMS under its Streamlined Rules, at your election, rather than in court, except that either party may bring an individual claim in small-claims court. The arbitrator decides questions about the scope and enforceability of this section.

Class-action waiver. YOU AND VEA AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, AND EACH WAIVES ANY RIGHT TO A JURY TRIAL. The arbitrator may not consolidate more than one person's claims.

30-day opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing legal@veahealth.co with your name, account email, and a clear statement that you opt out. Opting out does not affect your use of the App.

Nothing in this section prevents either party from seeking injunctive relief for intellectual-property or unauthorized-use claims.

16. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules, and do not deprive you of the protection of non-waivable provisions of the law of the state where you reside. To the extent a dispute is not subject to arbitration, it will be brought exclusively in the state or federal courts located in New Castle County, Delaware, and you consent to their jurisdiction.

17. Termination

You can stop using the App at any time and delete your account in Settings. We may suspend or end your access if you violate these Terms, if required by law, or if we discontinue the App. Sections that by their nature should survive, including disclaimers, limitation of liability, indemnification, and dispute resolution, survive termination.

18. Changes to these Terms

We may update these Terms. For material changes we will give notice in the App and, where the law requires, ask for your agreement. Changes apply going forward. If you keep using the App after a change takes effect, you accept the updated Terms.

19. Apple App Store terms

These Terms are between you and Vea Health, Inc. only, not with Apple, and Apple is not responsible for the App or its content.

• Apple has no obligation to provide maintenance or support for the App. Support questions go to Vea at team@veahealth.co.
• If the App fails to conform to any warranty that cannot be disclaimed, you may notify Apple, and Apple may refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims are Vea's responsibility.
• Vea, not Apple, is responsible for addressing any claims relating to the App, including product-liability, legal or regulatory, and intellectual-property claims.
• You represent that you are not located in a country subject to a U.S.-government embargo or on any U.S.-government restricted-parties list.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

20. General

If any part of these Terms is unenforceable, the rest stays in effect. Our not enforcing a term is not a waiver. You may not assign these Terms; we may assign them to an affiliate or successor. These Terms, with the Privacy Policy and any plan terms shown at purchase, are the entire agreement between you and Vea about the App.

Contact

Vea Health, Inc.
1111B S Governors Ave STE 92678, Dover, DE 19904
Support: team@veahealth.co · Legal: legal@veahealth.co · Privacy: privacy@veahealth.co