Effective Date: January 22, 2026
Last Updated: January 22, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the websites, applications, telehealth services, and related offerings (collectively, the “Services”) provided by Vea Health, Inc. (“Vea Health,” “we,” “us,” or “our”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement. By using the Services, you represent that you meet these requirements.

Medical Disclaimer
The Services are not a substitute for in-person medical care and are not intended for emergency use. If you believe you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Telehealth Services
Vea Health facilitates access to telehealth services provided by licensed healthcare professionals. Medical providers exercise independent professional judgment when evaluating patients and determining whether treatment or prescriptions are appropriate.

Use of the Services does not guarantee that a prescription will be issued.

No Guarantee of Treatment or Outcomes
Vea Health does not guarantee any medical outcome, result, or benefit. Individual responses to treatment may vary.

Prescription Medications
Prescription medications are issued only when a licensed provider determines medical necessity. Medications are not prescribed for performance enhancement, bodybuilding, or non-medical purposes.

If a provider determines that treatment is not appropriate, you may be eligible for a refund as disclosed during intake or checkout.

User Responsibilities
You agree to provide accurate, current, and complete information and to update information as needed. You agree to follow provider instructions and use medications only as prescribed.

Providing false or misleading information may result in termination of access to the Services.

Account Registration and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account. Notify us immediately of any unauthorized access.

Fees, Payments, and Refunds
Fees for Services are disclosed prior to purchase. By submitting payment, you authorize Vea Health or its payment processor to charge your selected payment method.

Refund eligibility depends on clinical review status and fulfillment progress. Certain fees may be non-refundable once processing or shipping has begun.

Subscription Services
Some Services may be offered on a subscription basis. Subscriptions automatically renew unless canceled prior to the renewal date. You may manage or cancel subscriptions through your account settings.

Shipping and Fulfillment
Prescription medications are fulfilled by licensed pharmacies. Delivery timelines are estimates and may vary due to regulatory requirements, pharmacy processing, or carrier delays.

Intellectual Property
All content, trademarks, logos, text, graphics, and software associated with the Services are owned by or licensed to Vea Health and protected by applicable intellectual property laws.

Prohibited Uses
You may not use the Services for unlawful purposes, attempt unauthorized access, interfere with system functionality, misrepresent information, or resell Services or prescriptions.

Third-Party Services
The Services may include links to third-party websites or services. Vea Health is not responsible for third-party content, policies, or practices.

Termination
Vea Health may suspend or terminate access to the Services at any time for violation of these Terms, misuse of Services, or as required by law.

Disclaimer of Warranties
The Services are provided “as is” and “as available.” To the fullest extent permitted by law, Vea Health disclaims all warranties, express or implied.

Limitation of Liability
To the maximum extent permitted by law, Vea Health shall not be liable for indirect, incidental, consequential, or punitive damages. Total liability shall not exceed the amount paid by you for Services in the preceding twelve months.

Indemnification
You agree to indemnify and hold harmless Vea Health from claims arising from your use of the Services, violation of these Terms, or misuse of prescribed medications.

Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

Dispute Resolution
Any dispute arising from these Terms or the Services shall be resolved through binding arbitration, except where prohibited by law. You waive the right to participate in class actions.

Changes to These Terms
We may update these Terms from time to time. Changes become effective when posted. Continued use of the Services constitutes acceptance of the updated Terms.

Contact Information
Vea Health, Inc.
1111B S Governors Ave STE 92678, Dover, DE 19904
Email: team@veahealth.co