Vea Health, Inc Terms & Conditions

Effective Date: May 7, 2026 Last Updated: May 7, 2026

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A BINDING ARBITRATION AGREEMENT AND CLASS-ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. SUBSCRIPTIONS AUTOMATICALLY RENEW UNTIL CANCELED. THE MEDICAL CARE DELIVERED THROUGH THIS PLATFORM IS PROVIDED BY AN INDEPENDENT PROFESSIONAL MEDICAL CORPORATION (THE "PRACTICE"), NOT BY VEA HEALTH DIRECTLY.

Acceptance of These Terms

These Terms and Conditions ("Terms") govern your access to and use of the websites, applications, telehealth services, and related offerings (collectively, the "Services") provided by Vea Health, Inc. ("Vea Health," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

Eligibility

You must be at least 18 years old, a resident of the United States physically located in a state in which the Practice's clinicians are licensed to provide care to you at the time of service, and legally capable of entering into a binding agreement. By using the Services, you represent that you meet these requirements.

Vea Health and the Practice

Vea Health is a management services organization. Your medical care is delivered by Dr Telx, PLLC (the "Practice"), an independent professional medical corporation that contracts or employs licensed physicians, nurse practitioners, physician assistants, and other qualified clinicians. The Practice is responsible for clinical care; Vea Health operates the platform, the patient account system, payment processing, and the technology that connects you to the Practice. Vea Health does not practice medicine or make clinical decisions.

Your fee for medical services is paid to the Practice. Product fees for medications and supplies are paid to the Practice or to the dispensing pharmacy as applicable. The relationship between Vea Health and the Practice is governed by a written Management Services Agreement.

This structure is required in many states by laws prohibiting the corporate practice of medicine. It exists to protect the independence of clinical decision-making.

Telehealth Services

The Practice's clinicians provide telehealth services through the Vea Health platform, including medical evaluations, health history reviews, intake questionnaires, asynchronous and synchronous communications, treatment recommendations, and, where medically appropriate, prescriptions. By using the Services, you specifically consent to receive care via asynchronous telehealth where the Clinician determines asynchronous care is clinically appropriate.

The Services are not a substitute for in-person medical care and are not intended for emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention. The Practice does not treat medical emergencies, conditions requiring physical examination, pediatric care, acute psychiatric crises, pregnancy-related complications, or active cancer treatment through the Vea platform.

No Guarantee of Treatment or Outcomes

Use of the Services does not guarantee that a prescription will be issued. Prescriptions are issued only when a licensed clinician determines medical necessity based on the information provided. Vea Health and the Practice do not guarantee any medical outcome, result, or benefit. Individual responses to treatment may vary.

Prescription Medications and Compounded Medications

Prescription medications are issued only when a licensed clinician determines medical necessity. Medications are not prescribed for performance enhancement, bodybuilding, or non-medical purposes.

Many of the medications you may receive through the Services are compounded medications prepared by state-licensed compounding pharmacies under section 503A of the Federal Food, Drug, and Cosmetic Act (21 U.S.C. § 353a). Compounded medications are not FDA-approved as finished drug products. The FDA does not review or approve the safety, efficacy, manufacturing, or labeling of an individual compounded preparation in the same way it does an FDA-approved drug. A compounded preparation may include the same active ingredient as an FDA-approved product but may differ in concentration, excipients, sterility profile, stability, or bioavailability.

Compounded GLP-1 medications (compounded preparations of semaglutide, tirzepatide, or related glucagon-like peptide-1 receptor agonists) are subject to ongoing FDA scrutiny related to the underlying FDA-approved branded products' shortage status. Section 503A Category 2 substances, including peptides such as BPC-157 and TB-500, are substances the FDA has identified as potentially presenting significant safety risks. Where the Practice prescribes such substances, the clinician will discuss the FDA's posture with you. You may decline a compounded medication and request an FDA-approved alternative; the clinician will discuss alternatives where they exist and are clinically appropriate.

Some prescriptions may be for off-label use. Off-label prescribing is legal and is widely used in modern medicine; the clinician's professional judgment determines whether it is appropriate for you.

By using the Services, you agree to provide accurate medical history and current medications and to report new health conditions promptly. Failure to provide accurate information may result in denial or discontinuation of treatment, and you will not be eligible for a refund of fees for treatment denied or discontinued because of inaccurate information you provided.

User Responsibilities

You agree to provide accurate, current, and complete information at registration and throughout your use of the Services, and to update information as it changes. You agree to follow your clinician's instructions, use medications only as prescribed and only for yourself, and not share, sell, or transfer prescribed medications. Providing false or misleading information may result in termination of access to the Services and may be a violation of state and federal law.

Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account. Notify us immediately at team@veahealth.co if you suspect unauthorized access. We may suspend or terminate accounts that contain materially false information, that have been compromised, or that are used in violation of these Terms.

Fees, Payments, and Refunds

Fees for the Services are disclosed prior to purchase on the order page or in your account. By submitting payment, you authorize Vea Health or its payment processor to charge your selected payment method for the amount disclosed.

For certain prescription orders, we may pre-authorize your payment method for the order amount and complete the charge only when a clinician approves the prescription. If the prescription is not approved, the pre-authorization will be released according to the timing of your bank or card network. You will not be charged for prescriptions a clinician declines to issue.

Refund eligibility depends on the type of fee and the status of your order. The medical consultation fee is refundable if a clinician declines to issue a prescription before the medication is shipped, and is non-refundable once a clinician has reviewed and either prescribed or determined that no further treatment is appropriate. Compounded medications and other prescription orders are non-refundable once compounding or shipping has begun, because compounded medications are patient-specific and cannot be returned to inventory or repurposed. Failed deliveries due to incorrect address you provided are non-refundable but may be eligible for re-shipping at your cost. Adverse-event-related refunds are considered case-by-case in coordination with your clinician.

Subscription renewal charges are avoidable only if you cancel at least five (5) business days before the next renewal date. Cancellation requests received within five (5) business days of renewal, on or after the renewal date, or after the renewal charge has processed are non-refundable, regardless of whether the subsequent shipment has begun processing. After a non-refundable renewal, your subscription will not renew again, but the most recent renewal charge stands. Subscription shipments already processed or shipped are non-refundable. Membership and annual subscription fees are refundable on a pro-rated basis only if canceled within fourteen (14) days of initial purchase, less any Services or products already used; after that, membership fees are non-refundable and cancellation stops future renewals only.

To request a refund, email team@veahealth.co with your order number and the reason. We will respond within 5-10 business days. Refund requests that fall outside the windows above will be denied; we cannot make exceptions, including for subscription charges where the cancellation deadline was missed. This refund policy is in addition to your card-network rights and any non-waivable rights under your state's consumer-protection law. Submitting a chargeback for a charge that is non-refundable under this policy is a breach of these Terms, and we reserve the right to dispute the chargeback with full documentation of these Terms and your acceptance of them.

Subscription Services and Automatic Renewal

Some Services are offered on a subscription basis that automatically renews. Before you place a subscription order, the order page conspicuously discloses the amount of each recurring charge, the frequency of charges, the minimum subscription term (if any), the cancellation method, and the cancellation deadline before the next renewal. Subscriptions automatically renew at the end of each billing period at the then-current rate until you cancel. We may send a reminder email before each renewal; we encourage you to set your own calendar reminder if it matters to you.

If your subscription includes a free or discounted trial (such as a "First Month FREE" plan), the trial converts to a paid subscription at the end of the trial period at the regular rate disclosed at order. You may cancel during the trial period to avoid being charged for the paid subscription.

You may cancel a subscription at any time, with no cancellation fee, by logging into your account at app.veahealth.co and clicking "Cancel Subscription" on the relevant subscription, by emailing team@veahealth.co with the subject "Cancel Subscription" and your account email or order number, or by calling (424) 283-6790 during business hours. We will confirm the cancellation by email within one business day.

To prevent the next renewal charge, you must submit your cancellation request at least five (5) business days before the next renewal date. Vea Health operates with compounding pharmacies and a clinical-review schedule that requires this lead time to halt the next cycle. Cancellation submitted on or before the deadline stops the next renewal: you will not be charged for the next billing period, and no shipment will be processed. Cancellation submitted after the deadline (within five business days before renewal, on or after the renewal date, or after the renewal charge has processed) does not undo the renewal that has already been scheduled or processed; the renewal charge for that cycle will stand and is non-refundable, even if the shipment has not yet been physically dispatched. Your subscription will not renew again after that cycle. Shipments already processed at the time we receive your cancellation will be completed and shipped to you.

If we send a renewal reminder, it will arrive shortly before the renewal so you have time to act before the cancellation deadline. The cancellation deadline applies whether or not you receive a reminder; the renewal date is shown in your account, and you remain responsible for canceling on time if you wish to avoid the next charge.

If we change the price of your subscription or its material terms, we will notify you by email at least 30 days before the change takes effect. You may cancel before the effective date if you do not agree.

This section is intended to satisfy the federal Restore Online Shoppers' Confidence Act (15 U.S.C. § 8403) and state automatic-renewal laws, including California Business and Professions Code § 17600 et seq. For California subscribers, cancellation can be completed online or by toll-free phone or by email - whichever you prefer.

Shipping and Fulfillment

Prescription medications and other products are shipped by the dispensing pharmacy. Delivery timelines are estimates and may vary due to regulatory requirements, pharmacy compounding and processing time, carrier delays, or address verification. If you provide an incorrect address, you are responsible for any re-shipment cost. Risk of loss passes to you upon carrier handoff at the pharmacy. You must be 18 or older to receive shipments.

Domestic shipping within the contiguous United States is included in your order fee unless otherwise disclosed at checkout. We currently ship only within states where the Practice's clinicians are licensed and where applicable pharmacy and shipping rules permit. We do not ship internationally.

If a package is lost, damaged, or undelivered, contact us at team@veahealth.co with your order number and we will work with the carrier and pharmacy to resolve the issue. Replacement of lost or damaged shipments is at our discretion based on carrier confirmation; a re-shipment may be issued without additional charge where appropriate, or you may be eligible for a refund consistent with our refund policy above.

Communications

By providing your contact information, you authorize us to communicate with you for purposes of operating the Services, fulfilling orders, providing customer support, and (where you have separately consented) marketing. The SMS and text-message provisions of our Privacy Policy apply, including how to opt out. Marketing SMS consent is not a condition of purchase. Transactional communications (order confirmations, shipping updates, prescription notifications) are not subject to opt-out so long as you have an active account or order.

Intellectual Property

All content, trademarks, logos, text, graphics, software, and designs associated with the Services are owned by or licensed to Vea Health, Vea Holdings, Inc., the Practice, or our licensors, and are protected by U.S. and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for the purposes described in these Terms. No other rights are granted.

You may submit information, photos, messages, reviews, or other content through the Services ("User Content"). You retain ownership of your User Content and grant Vea Health and the Practice a worldwide, non-exclusive, royalty-free license to use, store, copy, display, and transmit your User Content as necessary to operate the Services and provide care, and (with respect to non-PHI User Content like reviews or testimonials) to use it for marketing and internal purposes. If you send us suggestions, ideas, or feedback, we may use them for any purpose without any obligation to you.

Prohibited Uses

You may not use the Services for unlawful purposes; misrepresent your identity, age, medical history, eligibility, or any other material fact; resell, redistribute, or allow another person to use your account or any prescription; obtain medications for non-medical purposes or for someone other than the patient identified in your intake; reverse engineer, decompile, or attempt to extract the source code of any software underlying the Services except as permitted by law; scrape, harvest, or use automated means to access the Services in a way that exceeds typical use, without our prior written permission; use the Services to train artificial intelligence or machine-learning models, or feed the Services as inputs into another product, without our prior written permission; defeat or interfere with security features, rate limits, or content protections; submit unlawful, infringing, defamatory, or malware-containing content; interfere with the Services for other users; or attempt to manipulate any AI or chatbot we offer to produce outputs outside the scope intended.

We may suspend or terminate your access for any violation, and we may report violations to law enforcement where appropriate.

Third-Party Services

The Services may include links to third-party websites or services. Vea Health is not responsible for third-party content, policies, or practices. Your interactions with third parties are governed by their terms.

Termination

These Terms remain in effect while you use the Services or have an active account. Vea Health may suspend or terminate access at any time for violation of these Terms, misuse of Services, suspected compromise of your account, clinician determination that you should not continue receiving care via telehealth, where continuing to provide the Services would violate applicable law, or for any other reason on reasonable notice. You may terminate your relationship with us at any time by closing your account or requesting account deletion at privacy@veahealth.co. The provisions of these Terms that by their nature should survive termination (including disclaimers, limitations of liability, indemnification, dispute resolution, and intellectual-property provisions) will survive.

Privacy

Our Privacy Policy describes how we collect, use, share, and protect your information, and is incorporated into these Terms by reference. The Privacy Policy includes the Practice's Notice of Privacy Practices required by HIPAA and our consumer-health-data practices required by Washington's My Health My Data Act and similar state laws.

Disclaimer of Warranties

Any clinical advice or treatment is provided by the Practice's clinicians, not by Vea Health. The clinicians' professional liability is governed by their licensure, applicable medical-malpractice law, and any agreement between you and the Practice.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR ANY WARRANTY THAT CANNOT BE DISCLAIMED UNDER YOUR STATE'S LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." VEA HEALTH AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. VEA HEALTH DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT INFORMATION OBTAINED THROUGH THE SERVICES WILL BE ACCURATE OR RELIABLE; OR THAT DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION OBTAINED FROM VEA HEALTH OR THROUGH THE SERVICES CREATES ANY WARRANTY NOT EXPRESSLY MADE IN THESE TERMS.

Some states do not allow limitations on certain implied warranties; the limitations in this section apply to the maximum extent permitted by your state's law.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF VEA HEALTH, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS - WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY - WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO VEA HEALTH FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

IN NO EVENT WILL VEA HEALTH OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, EVEN IF VEA HEALTH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The cap and exclusions reflect a reasonable allocation of risk and are an essential part of the bargain reflected in these Terms. They apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the limitations apply to the maximum extent permitted by law. Nothing in these Terms limits liability for gross negligence or willful misconduct, liability that cannot be limited by contract under your state's law, or the Practice's clinical malpractice liability.

Indemnification

You agree to indemnify, defend, and hold harmless Vea Health, its affiliates, officers, directors, employees, and agents from and against any claims, demands, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your breach of these Terms or any document incorporated by reference, your violation of any law or third-party right, any inaccurate or incomplete information you provided, misuse of any prescription or product, or your User Content.

Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. This choice of Delaware law does not deprive you of the protection of any non-waivable provisions of the law of the state in which you reside. Subject to the arbitration provisions below, any litigation that may be brought in court will be brought exclusively in the state or federal courts located in New Castle County, Delaware, and you and Vea Health each submit to the exclusive jurisdiction of those courts and waive any objection to venue.

Dispute Resolution and Binding Arbitration

THIS SECTION REQUIRES YOU AND VEA HEALTH TO RESOLVE MOST DISPUTES BY BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE READ IT CAREFULLY.

This section is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.), which preempts any contrary state law on the enforceability of arbitration agreements. Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, your interactions with Vea Health, or any prior version of these Terms or our policies (collectively, "Disputes") will be resolved by binding individual arbitration as described below, except as provided below.

Pre-Arbitration Informal Resolution. Before initiating arbitration, you and Vea Health each agree to attempt to resolve the Dispute informally. To start the informal process, the party initiating must send a written notice describing the nature of the Dispute, the relief sought, and the party's contact information to Vea Health, Inc., Attn: Legal - Disputes, 1111B S Governors Ave STE 92678, Dover, DE 19904, or to legal@veahealth.co. After receipt of a notice, the parties will negotiate in good faith for at least 60 days before either party may proceed to arbitration.

Delegation to Arbitrator. The arbitrator, and not any federal, state, or local court or agency, has exclusive authority to resolve any Dispute about the formation, scope, applicability, interpretation, enforceability, or alleged unconscionability of this section, including whether a Dispute is arbitrable. This delegation is "clear and unmistakable" within the meaning of Henry Schein, Inc. v. Archer & White Sales, Inc., 586 U.S. 63 (2019).

Arbitration Procedure. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, or by JAMS under its Streamlined Arbitration Rules and Procedures, at your election. For Disputes seeking $25,000 or less, the arbitration will be conducted on documents only unless either party requests a telephone or video hearing. For Disputes seeking more, the parties may request an in-person hearing in Wilmington, Delaware, or another location the arbitrator orders. A single arbitrator selected per the provider's rules will preside. Vea Health will pay all administrative costs and arbitrator fees that exceed what you would pay in court for the same Dispute, except to the extent the arbitrator finds your Dispute to have been frivolous. The arbitrator's award is final and binding except for the limited grounds for vacatur under the Federal Arbitration Act.

Mass Arbitration Protections. If 25 or more substantially similar arbitration demands are filed by or on behalf of multiple consumers against Vea Health within a 60-day period (a "Mass Arbitration"), the first 10 demands will proceed individually as bellwether matters. The remaining demands will be stayed pending the bellwether outcomes. The parties will engage a mediator to attempt to resolve all stayed demands based on the bellwether results within 90 days. If the stayed demands are not resolved through mediation, the parties will proceed in batches of up to 50 demands per quarter, with a single arbitrator handling each batch where possible. Filing fees and arbitrator fees for stayed demands accrue when the stay is lifted, not at filing.

30-Day Right to Opt Out. You have a 30-day right to opt out of the arbitration provisions of these Terms. To opt out, send a written notice to Vea Health, Inc., Attn: Legal - Arbitration Opt-Out, 1111B S Governors Ave STE 92678, Dover, DE 19904, or to legal@veahealth.co. The notice must include your name, account email, and a clear statement that you opt out of arbitration, and must be received within 30 days of your first acceptance of these Terms (or within 30 days of the effective date for existing customers). If you opt out, the arbitration and class-action-waiver provisions do not apply to Disputes between you and Vea Health, but the rest of these Terms remain in full effect. Opting out has no effect on your ability to use the Services.

Confidentiality. The arbitration proceeding and the arbitrator's award are confidential except as required by law or to enforce or appeal the award.

Carve-Outs from Arbitration. Notwithstanding the foregoing, the following may be brought in court: small-claims-court actions for claims that fit the small-claims court's jurisdictional limit; injunctive or equitable relief to protect intellectual property, confidential information, or to prevent imminent harm; and any matter that the Federal Arbitration Act or applicable law explicitly prohibits from being arbitrated.

Class Action Waiver

YOU AND VEA HEALTH AGREE THAT EACH OF US MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. YOU AND VEA HEALTH WAIVE ANY RIGHT TO A JURY TRIAL. THIS WAIVER APPLIES EQUALLY TO CLAIMS BROUGHT IN ARBITRATION AND TO CLAIMS BROUGHT IN COURT.

If a court determines that this section is unenforceable as to a particular claim, that claim must be litigated in court rather than arbitrated, but the rest of these Terms (including the arbitration agreement as to other claims) remain in effect.

Statute of Limitations

Any claim or cause of action arising out of or related to these Terms or the Services must be filed within ONE (1) YEAR after the claim or cause of action arose or be permanently barred, except that this section does not apply to claims that under applicable law cannot be shortened by contract.

Electronic Signatures and Records

You consent to receive these Terms, all related agreements, and any notices required under these Terms or applicable law in electronic form, and to use electronic signatures (including clicking "I agree" or completing checkout) to indicate your assent. This consent is given consistent with the federal Electronic Signatures in Global and National Commerce Act (15 U.S.C. §§ 7001-7006) and applicable state Uniform Electronic Transactions Act law. Your electronic signature is legally binding and equivalent to a handwritten signature. You may withdraw this consent at any time by emailing privacy@veahealth.co; withdrawal stops further electronic delivery and may require us to deliver records by another method or to discontinue Services that depend on electronic delivery. We retain a record of your assent including the version of the Terms displayed, the date and time, your IP address, and the user-agent of the device you used to assent.

Force Majeure

Neither party is liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, pandemics, government actions, regulatory changes (including FDA, DEA, or state-board actions), war, civil unrest, labor disputes, internet or communications failures, third-party-vendor failures, or supply-chain disruptions. The affected party will use reasonable efforts to mitigate the effects and resume performance as soon as practicable. This section does not excuse payment obligations for Services already delivered.

Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent, and any attempted assignment without consent is void. We may assign or transfer these Terms or our rights and obligations in connection with a merger, acquisition, financing, sale of assets, or corporate reorganization, or to an affiliate, without your consent and on notice to you.

Severability

If any provision of these Terms is held invalid, illegal, or unenforceable in any jurisdiction, that provision will be severed from these Terms and the remaining provisions will continue in full force, except that the class-action waiver is not severable from the arbitration agreement; if the class-action waiver is found unenforceable as to a particular claim, that claim must be litigated in court rather than arbitrated, but the rest of the arbitration agreement remains in effect as to other claims.

Entire Agreement

These Terms, together with the Privacy Policy, the Telehealth Informed Consent, and any other documents expressly incorporated by reference, constitute the entire agreement between you and Vea Health and supersede all prior or contemporaneous agreements, communications, advertising, and representations regarding their subject matter. You have not relied on any statement, promise, or representation not expressly set forth in these Terms.

No Waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or of our right to enforce it later. Any waiver must be in writing and signed by an authorized representative of Vea Health.

Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights, except that the Practice and each pharmacy that fulfills your prescriptions are intended third-party beneficiaries of the provisions concerning the MSO/PC structure, telehealth limitations, prescription medications and acknowledgments, shipping (as applicable), limitation of liability, indemnification, and dispute resolution. These third-party beneficiaries may enforce the relevant provisions directly against you under these Terms.

Changes to These Terms

We may update these Terms from time to time. The most current version will be posted at this URL with an updated effective date. For material changes that meaningfully affect your rights, your obligations, the Services, or our operations, we will notify you by email at the address associated with your account at least 30 days before the changes take effect, identify the changes in plain language, and (for material changes that affect your dispute-resolution rights) provide a reasonable opportunity to reject the changes. If you reject a material change to dispute-resolution provisions, the change will not apply to claims arising before the rejection.

Continued use of the Services after the effective date of a change constitutes acceptance of the updated Terms.

Contact Information

Vea Health, Inc. 1111B S Governors Ave STE 92678 Dover, DE 19904 Email: team@veahealth.co (general support); legal@veahealth.co (legal matters); privacy@veahealth.co (privacy matters) Phone: (424) 283-6790